Cloud and On-Premise features

Compare GoMyid remote desktop features by deployment model

GoMyid Cloud and GoMyid On-Premise share the remote desktop capabilities users need for daily work. The main difference is operational ownership: Cloud provides a hosted management route, while On-Premise places the platform and its extended administration workflows inside infrastructure controlled by your organization.

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GoMyid Cloud

Hosted web administration for organizations that want to begin with an account and avoid operating the platform servers.

GoMyid On-Premise

Organization-controlled deployment with private web administration and additional operational governance workflows.

Deployment comparison

Start with the operating model, then compare the features

Both options support GoMyid remote desktop workflows. Choose Cloud when managed hosting and straightforward onboarding are the priority. Choose On-Premise when infrastructure location, internal administration, and extended operational control are central requirements.

Decision areaGoMyid CloudGoMyid On-PremiseWhy it matters
Platform locationGoMyid-hosted environmentYour server environmentDefines infrastructure ownership
Getting startedRegister an accountPlan and install deploymentChanges the onboarding process
Web administration Hosted panel Private panelProvides centralized management
Infrastructure operationHandled as a hosted serviceHandled by your organizationAffects internal IT responsibility
Private network alignmentInternet-accessible Cloud workflowDesigned for controlled networksSupports different network policies
Best suited toFast, convenient rolloutOwnership and governanceMatches business priorities

Shared remote desktop foundation

The essential connection tools are available in both models

Cloud and On-Premise change how the management platform is operated, not the basic purpose of GoMyid. Users can work from Windows or Android, connect to authorized Windows computers, and select a session mode appropriate to the task.

Download Windows Client

Full Control

View and interact with an authorized Windows desktop for support and remote work.

File Transfer

Use a focused workflow to move approved files between connected computers.

Remote Command

Run permitted commands when the task does not require interactive desktop control.

Android Access

Connect to a Windows computer from Android with touch, scale, and keyboard controls.

Management feature comparison

Organize users, computers, access, and operational work

The GoMyid data model supports tenant-scoped computers, users, administrators, groups, connection history, support requests, policies, inventory, activity records, installation tasks, and reporting. Availability can also depend on the selected license and assigned administrator permissions.

Management capabilityCloudOn-PremiseShort description
Computer management Included IncludedReview and organize managed Windows computers
User and group management Included IncludedStructure people and devices around real operations
Connection history Included IncludedMaintain context around remote connection events
Support workflows Included IncludedManage support requests, groups, status, and scoring
Device inventoryLicense dependentLicense dependentRecord hardware, software, storage, and device details
Application and web rulesAvailable by configurationAvailable by configurationDefine application and web access lists for groups
Installation and scriptsAvailable by configurationAvailable by configurationPrepare software installation and command tasks
Administrator page rolesStandard account roles Extended page-level assignmentLimit administrators to approved management areas

GoMyid Cloud

Hosted administration without running the platform servers

Cloud is the direct route for organizations that want to create an account and use the GoMyid web management environment as a hosted service. It removes the On-Premise installation stage and provides a central place for supported device, user, group, activity, inventory, policy, support, and reporting workflows.

Cloud is a practical choice when the organization values simpler onboarding and does not require the GoMyid service to operate inside its own network. Windows and Android users still connect through the corresponding GoMyid applications.

Create Cloud Account
GoMyid Cloud remote desktop management dashboard
GoMyid On-Premise management summary

GoMyid On-Premise

Private deployment with deeper operational governance

On-Premise is designed for organizations that want GoMyid services and web administration within infrastructure they control. This supports private-network planning, internal operating procedures, and a clearer boundary around platform ownership.

The verified On-Premise schema also includes page-level administrator assignments, alert definitions, alert event history, and scheduled reporting workflows. These capabilities help larger IT operations divide responsibility and follow important conditions without relying only on manual dashboard checks.

Discuss Your On-Premise Plan

On-Premise operational features

Verified workflows for administrators, alerts, and scheduled reports

These features are based on the current On-Premise application flow and database structure. They extend the common remote desktop and device management foundation.

Administrator scope

Assign administrators access to specific areas such as devices, groups, reports, support, inventory, installations, settings, and security.

Alert rules

Define severity, scope, thresholds, duration, check frequency, reminders, recovery messages, and active status.

Alert history

Track first detection, trigger and resolution times, measured values, notifications, status, and diagnostic details.

Scheduled reports

Plan summary and detailed reports by scope, frequency, day, time, period, and active status, with recorded execution results.

Alert conditionScopeEvaluationOperational purpose
Offline device percentageManaged devicesThreshold and durationDetect broad availability problems
Critical device offlineSelected computersDuration basedWatch important endpoints closely
License utilizationActive device capacityPercentage thresholdPlan capacity before limits are reached
License expirationCurrent licenseRemaining daysReduce renewal surprises
GoMyidServer service statusLocal Windows serviceStatus and grace periodIdentify service availability issues
Failed administrator loginTenant administratorsCount within time windowSurface repeated authentication failures
Scheduled report failureActive report schedulesLast execution resultExpose reporting automation problems

Reports and activity

Compare the information available around each connection

Remote desktop management is more useful when teams can review activity beyond the live session. GoMyid includes operational and security-oriented data areas, with availability controlled by licensing, permissions, enabled collection, and deployment configuration.

Information areaCloudOn-PremiseUse
Connection logs Supported SupportedReview remote connection events
Activity and work reportsLicense dependentLicense dependentUnderstand application and work patterns
USB activityLicense dependentLicense dependentReview recorded removable-device events
Security event reportsConfiguration dependentConfiguration dependentReview enabled security-oriented records
Management summary Available AvailableCombine important operational indicators
Automated report schedulesStandard report access Extended schedulingDeliver recurring summary and detail runs

Choose your GoMyid model

Start with Cloud or design an On-Premise deployment

Use Cloud for hosted administration and a direct account-based start. Choose On-Premise when your organization needs infrastructure ownership, private deployment planning, and extended operational governance.

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Choose the GoMyid package that fits your team

Compare available packages, select the right options, and continue securely through the DeskGate purchase portal.

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