GoMyid Privacy Policy
This Privacy Policy explains how DeskGate LLC collects, uses, stores, and protects the information associated with the GoMyid self-hosted remote desktop platform, its website, and connected services. It also outlines when and how this information may be shared under the terms permitted by law.
Our Commitment to Privacy
DeskGate places the highest importance on the security and integrity of all information provided by GoMyid users. All business customers are responsible for safeguarding any data they submit through our services. GoMyid is designed exclusively for organizations and is not intended for individuals under the age of 18.
Information We Collect
GoMyid may collect personally identifiable information submitted through online forms, service requests, licensing operations, or support interactions. This includes information required to purchase or activate GoMyid products.
We may also gather non-personal usage data, including:
- Which sections of the GoMyid website users interact with most
- Service usage preferences for analytics and improvement
- Technical data collected via cookies
Cookies may be used to recognize returning users and improve service functionality. Some collected information may be aggregated or anonymized and may not be personally identifiable.
How We Use This Information
Information collected through the GoMyid website or related services may be used to:
- Provide product information, updates, and service offerings
- Enhance user experience and platform performance
- Improve search, marketing, analytics, and sales processes
- Support customers and optimize security settings
DeskGate may also use this information to inform users about GoMyid features or other approved solution partners within its ecosystem.
Information Sharing & Disclosure
Information collected from GoMyid users may be shared in the following cases:
- With trusted security or technology partners working with DeskGate LLC
- As anonymized data for investors, market analysis, or business development
- During corporate changes such as mergers, acquisitions, or restructuring
DeskGate does not sell personal information and only shares data when necessary for operational or legal purposes.
Information Security & Protection
DeskGate maintains industry-standard administrative and technical safeguards to protect all GoMyid-related information from unauthorized access, misuse, or alteration. User and customer data is handled with strict confidentiality and compliance principles.
Questions & Contact
If you have any questions about this Privacy Policy or how your information is handled, you may contact us through the DeskGate support form. DeskGate LLC reserves the right to update this Privacy Policy when necessary to reflect legal, operational, or service-related changes.