GoMyid Enterprise Features – Comprehensive Remote Access, IT Management, and Secure Workforce Enablement
GoMyid is designed for organizations that want a fast and secure way to manage remote desktop access, IT operations, inventory, software installation, and internal reporting. It brings these tools together in one place so teams can work more efficiently, whether they are on site or distributed across different locations.
The platform supports companies of any size, from small offices to large enterprises with thousands of endpoints. By offering centralized control and encrypted communication, GoMyid helps IT departments improve visibility, simplify daily tasks, and maintain strong security across the entire environment.
1. Remote Desktop
GoMyid provides a reliable remote desktop structure that works smoothly in both local networks and remote teams. All sessions are protected using RSA 2048 for key exchange and AES 256 for data encryption. This ensures that every connection remains private and resistant to unauthorized access.
1.1 Encryption Model
The system uses two layers of encryption. RSA 2048 is used to exchange keys securely at the start of a connection. Once the session is active, AES 256 encrypts all data sent between devices. This approach is used in industries that need strong protection such as finance, cybersecurity and enterprise infrastructure.
Because all traffic is encrypted end to end, no one outside the session can read or modify the data. This applies even in environments with mixed devices, limited bandwidth, or remote sites.
1.2 Access Control
Administrators can assign permissions based on teams, departments or specific users. Each user can be allowed or restricted from performing certain actions such as connecting to devices, transferring files or making changes.
1.3 Session Logs
All remote sessions are recorded with details such as start time, user identity, target device and the duration of the connection. These logs help companies maintain compliance with internal and external regulations.
1.4 Connection Quality
GoMyid improves performance by compressing the session and routing traffic efficiently. Even under limited bandwidth, remote connections remain responsive. This helps support teams, developers, administrators and remote workers perform tasks without delays.
2. Help Desk
The built in help desk module called IT Service allows organizations to manage support requests from employees. IT teams can track active issues, review past tickets and monitor support performance.
2.1 Ticket System
Employees can submit requests through the help desk interface. Each ticket includes device information, connection history and notes added by support staff.
2.2 Performance Reports
Managers can review how much support is delivered to each user or department. This helps identify recurring problems and allocate IT resources more effectively.
2.3 Full Support History
Actions taken during support sessions such as remote access, commands and file transfers are saved automatically. These records can be exported when needed for compliance or internal review.
3. Remote Installation
With the remote installation tool, administrators can deploy software, updates, patches or scripts to many devices at once. This removes the need for physical access and reduces installation time significantly.
3.1 Script Execution
IT teams can run batch files, PowerShell scripts or other commands remotely. This can be used to adjust settings, apply updates or automate maintenance tasks.
3.2 Installation Modes
Installations can be fully silent or require user confirmation. This flexibility is useful for environments with strict compliance rules.
3.3 Scheduled Tasks
Updates can be scheduled to run at specific times. This helps organizations perform maintenance outside working hours and avoid interruptions.
4. Enterprise Reporting
The reporting engine brings together all logs including connection records, support activity, inventory details and administrative actions. This information can be used to build dashboards or support internal decision making.
4.1 Connection Reports
Each remote desktop session is tracked with full details. Reports can be exported for audits or internal reviews whenever needed.
4.2 Support Reports
Help desk activities such as ticket resolution times, workload distribution and issue categories are logged for later analysis. Managers can use this data to improve IT processes.
5. Inventory
GoMyid includes inventory tools that track computers, laptops, printers, phones, network devices and security hardware. All asset data is stored in one place, helping companies maintain accurate records.
5.1 Device Registration
Devices can be recorded with serial numbers, hardware details and assigned user information. This improves accountability and simplifies internal audits.
5.2 Hardware and Software Data
GoMyid collects system information such as CPU, RAM, storage, installed software and network configuration. This is useful for lifecycle management and planning hardware upgrades.
5.3 Delivery Logs
The system can track which devices were handed to which employees. This reduces asset loss and provides clear documentation for IT departments.
6. Inventory Management
The inventory management engine is designed to help IT teams control large numbers of devices without manual record keeping. It simplifies daily work and improves operational visibility.
6.1 Centralized Control
IT professionals can review device status, plan upgrades and monitor software versions from a single interface.
6.2 Reduced Workload
By automating routine tasks, the system allows IT teams to focus on more important responsibilities.
6.3 Built for Large Environments
Organizations with many locations or remote workers can use GoMyid to maintain consistent control and visibility across all assets.
7. Additional Features
GoMyid includes several configuration options that help companies structure access and policies in flexible ways.
7.1 Grouping
Devices can be arranged by department, office location or custom groups. This makes it easier to apply settings or restrictions to many devices at once.
7.2 Custom Permissions
Administrators can create custom privileges for tasks such as file transfers, remote control or report access. These can be assigned to users or groups.
7.3 Authorization Layers
Large organizations can build multiple authorization levels including global admins, regional supervisors or department managers. This helps align GoMyid with the company structure.
8. Why companies choose GoMyid
GoMyid brings remote access, support tools, installation automation, reporting and inventory management into one platform. It reduces complexity and helps organizations work more efficiently.
Companies often select GoMyid because it offers:
- Full control through self-hosted or cloud options
- Strong encryption with RSA and AES
- A single dashboard for all IT operations
- Tools for remote installation and maintenance
- Comprehensive logs for compliance
- Flexible access rules and permissions
- A structure that scales easily
With GoMyid, IT teams gain a secure and reliable remote access system that supports modern enterprise requirements while keeping operations simple and organized.
Conclusion
GoMyid is more than a remote desktop tool. It is a complete platform for IT management. It combines remote access, help desk support, installation automation, reporting and inventory control into a unified environment.
The system delivers the security, performance and scalability that modern organizations need. Whether your operations are small or spread across multiple locations, GoMyid keeps every connection protected and every device visible.
Your network your infrastructure your control.